Frequently Asked Questions.


What does SecondOctober stand for?

Well, figuratively it represents our love of autumn and how nature is in a state of transition during October, just as our industry is constantly in transition. Literally, it’s the owner’s birthday (the second of October).


How much do you charge for your services?

Because of the competitive nature of our business, we don’t put our prices on our Web site, but we are happy to give you a personalized quote on a project if you fill out our new site workbook. What we can tell you here is that we charge hourly for our services and have extremely competitive prices. We have the best overall rate in the area, especially when factoring in our quality, experience, timeliness, professionalism and how easy we are to work with.


How long does it take to create a new Web site?

It really depends on the scope of the project. We have made simple Web sites in as little as one week, and some of our complex Web sites have taken a few months or longer. Fill out our new site workbook and we’ll get back to you within three business days with an estimate on how long it will take us to complete your project. We also have rush rates for those projects that just can’t wait.


Do I need to know a lot about the Internet and Web sites to get started?

Not at all. We’ll walk you through the process step-by-step, from explaining all of your options to you, to helping you pick out which ones will make you the most successful, all while staying within your budget. We’re not here to bully or intimidate you, we’re here for you and to help you with whatever your marketing needs may be (even if you don’t quite know what they are yet!)


What other services do you offer besides Web design?

We offer a number of graphic design and marketing services, including search engine optimization, e-mail newsletters, logo design, Web site hosting and domain registration. View a list of our services.


Why should I work with SecondOctober over another Web design company?

Where do we begin? First and foremost, we here at SecondOctober know what we’re doing. We code all of our sites to comply with and uphold the standards set out by the W3C (World Wide Web Consortium), ensuring that you get the highest quality site possible. Very few (if any) of our competitors follow the rules as strictly as we do, and most of their own company sites don’t even pass the validation process. Take a look for yourself - W3C Validator. We code in XHTML and CSS and (if it means anything to you) we don’t use tables for layout.

We also don’t settle for the status quo. Why should you spend your hard-earned money to have a Web site that looks like a thousand other Web sites already in existence? We offer our customers one-of-a-kind looks, with cutting-edge layouts and designs. We’ll work with you to create a unique Web site that tells your users all about you or your business, before they even begin reading any of the content.

We are a small business. By having a small staff and a modest workspace we are able to keep our costs low, and pass our savings along to you. We don’t have fancy offices filled with expensive furniture, jetsetting CEOs, conference rooms or receptionists, and all of that saves us a lot of money, which in turn means far cheaper rates for you. We still produce the same high quality that our competitors do, but don’t have to charge you an arm and a leg for it.

Plus, we are really nice, friendly people – and who doesn’t like to work with people like that?


What if I’m not in your area, can you still work with me?

Of course! That’s one of the beautiful things about the Internet – it allows for easy project collaboration with people across the country and world. While many of our clients are in Colorado, just in the past few months we’ve built a site for a newspaper company in the Lake Tahoe area of Nevada and a wedding site for a couple in Madison, Wisconsin. As long as you can be timely in responding to e-mail and phone calls (since we can’t come knock on your door), we’re happy to work with people from all over.


What if I have more questions that aren’t answered here?

Feel free to fill out our contact us form to ask us your questions, or complete our new Web site workbook to get started on a new project. We can’t wait to hear from you!


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